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ABOUT VIETRULIFE

Address:
Orlando, Florida USA
855-592-5433
Email: info@vietrulife.com

Vietrulife Products, Eggplant Skin Care, are trademarks of Vietrulife Corp. Any unauthorized use is prohibited!Shipping: We ship Monday-Friday Only. We try and get products out same day but do not guarantee it. Friday orders are not guaranteed to go out before weekend depending on order volumes and time received. Our policy is to ship within 1-2 business days. Fedex Economy Home Delivery is 5-8 days. If you want your order sooner please upgrade to the priority 2-3 day. We do not guarantee anytime, once the package leaves our possession we have no control. We will fix issues but we can not control late packages from the shipping services. Terms and Conditions
Return Policy
Shipping Policy
Privacy Policy

LEGAL & FDA DISCLOSURE

FDA Disclosure:
*These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. The Food and Drug Administration (FDA) considers non-THC based hemp products to be "food based" and therefore legal without a medical marijuana license. CBD Rich Hemp Oil is legal in all 50 states.
Legal Disclaimer:
Vietrulife or affiliates do not sell, distribute, or manufacturer any products that are in violation of the United States Controlled Substances Act (US.CSA).Legal in the US What’s great about CBD is that it’s legal in the United States when contained within hemp oil under the 2014 Farm Bill.Product images and/or labels may be different than actual products. Please adhere to product descriptions for accuracy.

SHIPPING POLICY

Shipping Rates and Policy

We ship Monday 9am-Friday 3pm EST. Our policy is that orders go out 1-2 business days and are NOT guaranteed to go out same day. If you order on a Friday it is not guaranteed to be ship Friday even with our 2pm (EST) cut off time. There are no exceptions as our drop shipping facility is closed on weekends. We do not Ship on holidays so if you order on a Friday holiday weekend your order may not ship until Tuesday after the Monday holiday.

Your Shipment will come from Our Utah or Florida Warehouse. Charge on your bank statement will be from Vietrulife (Exclusife Marketing) utilizes live shipping quotes for any shipment within the United States, including Puerto Rico, Hawaii, Alaska and other US territories. Upgraded shipping services are available at an additional cost, and are listed during the checkout process. International orders are available, also utilizing live shipping quotes. The following list is a list of countries that we know will allow our products into the country: United States, Argentina, Austria, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Netherlands Antilles, Northern Ireland, New Zealand, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Scotland, Slovak Republic, Slovenia, Spain, South Africa, Sweden, Switzerland, U.S. Virgin Islands, United Kingdom, Uruguay, Wales.Even if you do live in one of these countries, we cannot guarantee that the package will make it, and international ordering is done at the risk of the customer. Packages held by their country’s customs on purpose or by mistake are the responsibility of the customer and Vietrulfe is not responsible for these actions. Once the international package leaves our facility all responsibility is on the purchasing company or individual. We are not able to keep up with changes in international law, and will adjust our site on an ongoing to attempt to reflect to current ability to ship to certain countries. If you have a package held by customs, you will want to contact customs in your country. Most often a piece of info is incorrect or missing for them to send the package on it’s way. We are not liable for any Taxes for payments you will need to pay to customs or government officials to receive your package.All shipments are sent via the Fedex for Domestic and International Shipping.

Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 24 hours of receipt of package. All packages over $200 will require a signature.

RETURN POLICY

We take our customer satisfaction very seriously.  All of our products are tested for quality and manufactured according to the best practices in the world.  We strive to provide the best customer support to ensure you are happy with your products.During the checkout process, you will be given the complete terms of your purchase.  Included in those terms is your understanding and acknowledgement related to the contents and ingredients of the products you have ordered.  Your acceptance of the terms of purchase means you agree to and understand the refund policy.We are committed to complete compliance with the US FDA regulations.  These products have not been evaluated by the FDA, and we make no claims as to the benefits of any of our products.  You are able to do independent research and draw your own conclusions and opinions as to any health benefits that these products might provide.Refunds or replacement shipments will be made under the following circumstances:

DAMAGE DURING SHIPPING

All of our products are carefully inspected before leaving our warehouse.  Please check your shipment carefully upon receipt to ensure it has not been damaged during shipping.  The outer carton of the shipment will always receive some amount of wear and tear, but there are situations where the damage is severe enough to cause damage to the contents of the box, such that the product has become unusable.  In these cases, please place your claim for damaged product within 72 hours of receipt.  Please contact us and provide detailed information and photographs is possible related to the product damaged during shipping.  Dose of Nature will either issue a refund for that product, or provide a replacement shipment per your request.  Any Refunds due will be processed within 5 business days from the time of notification to Dose of Nature, and it will be made to the same payment method used for the order.

PRODUCT QUALITY COMPLAINT

If for any reason the product which you receive is defective due to manufacturing issues, please contactVietrulife as soon as possible.  You will be offered with an option for a full refund of that product or the option to have a replacement product shipped to you at no cost.  Any Refunds due will be processed within 5-7 business days from the time of notification to Vietrulife and it will be made to the same payment method used for the order. Product quality complaint must be made within 30 days of purchase date.

RETURNING UNUSED, SEALED PRODUCT

Refunds will be issued for products which can be returned to our warehouse unused and still in their original sealed condition.  Please email or call Vietrulife for a Return Merchandise Authorization number.  Instructions on returning the product will be given you at that time.  The customer will be responsible for the return shipping cost.  No restocking fees will be charged by Vietrulife. Any Refunds due will be processed within 5-7 business days from the date of product return to Vietrulife, and it will be made to the same payment method used for the order.  In order to be eligible for a return or refund for any reason, the product must be returned within 30 days from original order date just one time per customer.

PRODUCT EXCHANGES

Product exchanges will not be accepted.  You may return any unopened product for a full refund, and place an order for the new products you wish to purchase.

ORDER CANCELLATION

You may cancel an order at any time without penalty until the product is shipped.  Once the product has been shipped, you will be responsible for following the procedures related to Returning Unused, Sealed Products.  Any Refunds due will be processed within 7 business days from the date of the return of product to Hemp Genix, and it will be made to the same payment method used for the order.  If the order is cancelled before shipment, the payment will be cancelled within 1 business day.

OPENED PRODUCT

No refunds or exchanges will be issued for products which have been opened, unless there is a Product Quality issue related to that product that can be verified.

INTERNATIONAL SHIPMENTS REJECTED AT CUSTOMS

No refunds will be issued for products which are rejected for import at Customs of any country, unless they are returned to Vietrulife in sellable condition.  Ultimately the customer must take responsibility for ensuring legal compliance with the Customs enforcement agency of their country before ordering.  If a shipment is returned to Vietrulife for any reason, the product cost of the shipment will be refunded, but not the shipping costs.

TERMS OF USE

IMPORTANT! THESE TERMS OF SERVICE (TOS) GOVERN YOUR USE OF THIS SITE, WHICH IS PROVIDED BY OUR VIETRULIFE CORP. BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY OUR COMPANY AT ANY TIME IN ITS DISCRETION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF USE REGULARLY.Access To This Site YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO.To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources, and to terminate or suspend your access at any time, without notice.Restrictions On UseYou may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyperlink to this site, without the express prior written permission of an authorized representative of our Company. For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with our Company in causing any unauthorized co-branding, framing or hyperlinking immediately to cease. Any Copy of text, logos, trademarks, or ideas are prohibited by Law.Proprietary InformationThe material and content (hereinafter referred to as the “Content”) accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by our Company is the proprietary information of our Company or the party that provided the Content to our Company, and our Company or the party that provided the Content to our Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our Company, or unless authorized in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates our Company’s intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site.HyperlinksThis site may be hyperlinked to other sites which are not maintained by, or related to, our Company. Hyperlinks to such sites are provided as a service to users and are not sponsored by or affiliated with this site or our Company. Our Company has not reviewed any or all of such sites and is not responsible for the content of those sites. Hyperlinks are to be accessed at the user’s own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of these hyperlinks or the sites hyperlinked to this site. Further, the inclusion of any hyperlink to a third-party site does not imply endorsement by our Company or subsidiary companies, of that site.SubmissionsYou hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through this site (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Company operations.Our Company will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.Disclaimer You understand that our Company cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.The Content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by Company. Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own professional judgment. Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.YOUR USE OF THIS SITE IS AT YOUR OWN RISK. The Content is provided “as is” and without warranties of any kind, either expressed or implied. Our Company disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, TITLE, OR NON-INFRINGEMENT. Our Company does not warrant that the functions OR CONTENT contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Our Company does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and Company may make changes or improvements at any time. You, and not our Company, assume the entire cost of all necessary servicing, repair or correction IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. Our COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.Limitation On LiabilityCOMPANY, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF COMPANY AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO COMPANY FOR THE APPLICABLE CONTENT, PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE.IndemnityYou will indemnify and hold Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.TrademarksTrademarks, service marks, and logos appearing in this site are the property of Company or the party that provided the trademarks, service marks, and logos to Company. Company and any party that provided trademarks, service marks, and logos to Company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this site. Copying any part of this website is illegal.Information You ProvideYou may not post, send, submit, publish, or transmit in connection with this site any material that:

  • you do not have the right to post, including proprietary material of any third party;
  • advocates illegal activity or discusses an intent to commit an illegal act;
  • s vulgar, obscene, pornographic, or indecent;
  • does not pertain directly to this site;
  • threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
  • seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
  • infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
  • violates any law or may be considered to violate any law;
  • impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content; advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site;
  • solicits funds, advertisers or sponsors;
  • includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
  • disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site;
  • includes MP3 format files;
  • amounts to a ‘pyramid’ or similar scheme;
  • disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or
  • contains hyperlinks to other sites that contain content that falls within the descriptions set forth above.

Although under no obligation to do so, our Company reserves the right to monitor use of this site to determine compliance with these Terms of Use, as well the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your submissions. You acknowledge and agree that neither Company nor any third party that provides Content to Company will assume or have any liability for any action or inaction by Company or such third party with respect to any submission.SecurityAny passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). Company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Company considers insecure, Company will be entitled to require the password to be changed and/or terminate your account.You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Company reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. Company reserves the right to investigate suspected violations of these Terms of Use.Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.BY ACCEPTING THIS AGREEMENT, YOU WAIVE AND HOLD HARMLESS COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER [COMPANY] OR LAW ENFORCEMENT AUTHORITIES.MiscellaneousThese Terms of Use will be governed and interpreted pursuant to the laws of Florida, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in Florida in connection with any dispute between you and Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the state and federal courts in Florida. If any part of these Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain. Company may revise these Terms of Use at any time by updating this posting.Product Formulation:Our formulations are ours and will not be given out under any circumstance except where obligated to by law or court order. Labs results are for the consumer and actually formulation is privacy of the company.